2023 is underway, and as is becoming the norm, uncertainty is the dominant theme. One question is whether this year could be even more unstable than 2022? From the economic slowdown and even recession in most of the world, the socio-political impact of inflation and its unexpected consequences, to the ongoing war in Ukraine, the outlook appears bleak. The only positive news is that political leaders across the globe are starting to behave like technocrats not autocrats. In countries as diverse as Brazil, Italy and China, much of the fiery rhetoric of the past few years is being toned down.
Over the last decade, so-called “challenger” banks like Monzo, Starling and Revolut have served as beacons of opportunity, promising a new way of banking. This has prompted their predecessors — the incumbents — to undergo several phases of digital transformation; something I watched first-hand when I was a digital exec at Lloyds Bank.